Last updated: Nov 1, 2026 · Operated by Guizhou Yisheng Enterprise Management Consulting Co., Ltd. (registration no. )
Enter your order details below to check the status of your shipment. Tracking information is also sent to your email as soon as your order is dispatched.
Tracking problems? Email [email protected].
How Tracking Works
| Stage | What you'll see | Typical timing |
|---|---|---|
| 1 · Order confirmed | Confirmation email with order number | Immediately after checkout |
| 2 · Dispatched | Shipping email with tracking number | Within 1–3 business days |
| 3 · First carrier scan | Tracking becomes active | 24–72 hours after dispatch email |
| 4 · In transit | Scans at each carrier hub | Per our Shipping Policy |
| 5 · Delivered | "Delivered" status + delivery notice | — |
Tracking Number Not Working?
- Make sure you entered the number exactly as shown in your shipping email (no extra spaces).
- If your tracking shows no movement for 7+ business days, email [email protected] and we will open a carrier investigation.
- It can take 24–72 hours after dispatch for a tracking number to show its first scan — this is normal.
Contact
- Phone: 18748781290 (Mon–Fri 09:00–18:00 GMT+8)
- Guizhou Yisheng Enterprise Management Consulting Co., Ltd., [email protected] 11, 28th Floor
- Email: [email protected]